FAQ
Robert A. Drew & Son — Guidance, Clarity & Support When You Need It Most
From simple farewells to traditional funerals, our role is to listen carefully, explain clearly and guide you gently — one step at a time.
Below you’ll find answers to the questions families most often ask, written with care, compassion and honesty.
Our Approach & Standards of Care
Why choose Robert A. Drew & Son?
We are a long-established, family-run funeral home, serving families across Willerby, Hull and the East Riding since 1960. Now led by the third generation of the Drew family, we are known for personal care, clear guidance and dignity at every stage.
Your loved one remains in our care at all times, and every decision is handled with respect, transparency and compassion — never pressure.
What if I have a question or concern?
Types of Funeral Services
How do I choose between burial and cremation?
There is no right or wrong choice. We will explain each option clearly, including practical considerations, costs and personal preferences, helping you decide what feels right for your family and your loved one.
Can a cremation include a full service?
What is a direct (unattended) cremation?
What is a woodland or natural burial?
Embalming — Your Questions Answered
What is embalming?
Embalming is a professional procedure that helps preserve appearance and allows a natural presentation, particularly if there is a delay before the service or if visits to the Chapel of Rest are planned.
Is embalming compulsory?
Can we visit without embalming?
Who carries out embalming?
Cremation Services — FAQs
Do we have to hold a service at the crematorium?
No. A service can be held elsewhere before cremation, or a memorial can take place at a later date.
Can ashes be divided or shared?
Where can ashes be scattered?
Burial Services — FAQs
Do you arrange cemetery or churchyard plots?
Yes. We liaise with local authorities and burial grounds, complete all required documentation and can assist with memorial arrangements.
Can there be a service before the burial?
Can family members carry the coffin?
Funeral Fleet & Processions
What vehicles do you provide?
We provide a dignified Jaguar hearse and Jaguar limousines as part of our in-house fleet. Specialist options, such as horse-drawn hearses or alternative vehicles, can also be arranged.
Can the cortege take a special route?
Floral Tributes
Can you arrange flowers for us?
Yes. We work closely with trusted local florists to arrange traditional, seasonal or bespoke floral tributes.
What happens to the flowers afterwards?
Music & Personalisation
How many pieces of music are usually included?
Most services include three pieces, such as for entry, reflection, committal and departure — though this is entirely flexible.
What music formats are accepted?
Practical Questions
How do I choose between burial and cremation?
There is no right or wrong choice. We will explain each option clearly, including practical considerations, costs and personal preferences, helping you decide what feels right for your family and your loved one.
Can a cremation include a full service?
What is a direct (unattended) cremation?
What is a woodland or natural burial?
After the Funeral
How do I choose between burial and cremation?
There is no right or wrong choice. We will explain each option clearly, including practical considerations, costs and personal preferences, helping you decide what feels right for your family and your loved one.
Can a cremation include a full service?
What is a direct (unattended) cremation?
What is a woodland or natural burial?
What Does SAIF Membership Mean to Families?
SAIF — the National Society of Allied and Independent Funeral Directors — represents independent, family-owned funeral homes across the UK.
As a SAIF member, Robert A. Drew & Son meets and maintains recognised professional and ethical standards designed to protect families at a vulnerable time.
What This Means for You and Your Family
You Are Not Alone
There may be many decisions to make — but none need to be made alone. At Robert A. Drew & Son, we take time to listen, explain and guide with care and sensitivity.
When you are ready to talk — we are here to listen.
Robert A. Drew & Son Ltd
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Telephone: 01482 656537
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Email: robertadrew@robertadrew.karoo.co.uk
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Address: Robert A. Drew & Sons Ltd, 78 Main Street, Willerby, Hull HU10 6BZ
Robert A. Drew & Sons
Providing calm, step-by-step guidance — when it matters most.